UX Portfolio
LÜP App Case Study
PROJECT OVERVIEW
The LÜP app has everything the parent of a critically ill child needs to stay:
Informed about their medical treatment,
Organized with all the tools necessary to keep track of logistical items and
Connected with their support system ensuring they get the social scaffolding they need all in one place.
Project Duration - October 2022-April 2023
The Problem
Parents of a critically ill child often struggle to achieve balance while managing their child’s medical and logistical needs along with family, home, and work. This additional high stakes job adds tremendous mental, emotional and even physical stress to an already challenging situation.
The Goal
Create a solution that aggregates all information to reduce the additional mental and emotional fatigue caused by having to locate information and support from a variety of sources.
The User
1. Parent of critically ill child - Stretched To The The Brink Mom (Isabella)
"I have one child in the hospital, two more at home, a spouse and a full-time job. Managing it all is a lot. I need to have everything available in one place so I don't have to spend my limited time and energy locating information or finding support."
2. Support system team member - Friend of Isabella
My role
UX Research, UX Design, UI Design
Responsibilities
Initially we had 4 team members all working on the same problem during the Design Thinking and research process. As our research evolved, my role focused on the organizational needs for the user. The other team members each focus on information, support and self care. After initial wireframe user testing our team dismantled due to a change in class format. I took on the role of UX researcher as well as UI designer. The project was conducted 80% remote and 20% in person. Our team remained in contact throughout the entire project, providing valuable feedback and insights as our projects developed independently.
RESEARCH / WIREFRAMES / USER TESTING
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Revised homepage post user testing, combining alL categories
